COASTAL SOLUTIONS MEDIA / AI CONCIERGE
Privacy Policy
Last Updated: March 2026
Coastal Solutions Media and AI Concierge ("we," "our," or "us") respect your privacy and are committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.
Information We Collect
We may collect the following types of information:
- Personal information such as name, email address, and phone number
- Account and billing details
- Usage data including IP address, browser type, device information, and site activity
- Communication data including messages, inquiries, and interactions with our systems
How We Collect Information
We collect information when you:
- Fill out forms on our website
- Use our services or platform
- Communicate with us directly
- Interact with automated systems or AI-powered features
How We Use Information
We use collected information to:
- Provide, operate, and improve our services
- Communicate with users and respond to inquiries
- Process payments and manage accounts
- Deliver automation, workflows, and AI-assisted interactions
- Improve performance and user experience
Data Sharing
We may share information with:
We do not sell your personal data.
- Service providers and vendors required to operate our services (such as payment processors and integrations)
- Technology partners necessary to deliver functionality
- Legal authorities when required by law
Data Retention
We retain information only as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
Data Security
We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request to:
- Access your personal data
- Update or correct your data
- Delete your data
- Opt out of certain communications
Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Analyze site usage
- Improve functionality
- Enhance user experience
AI and Automation Disclosure
Our services may include automated systems that process and respond to inputs. These systems assist with communication, workflows, and operations. Outputs may not always be accurate and should be reviewed where appropriate.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of those updates.