A search signal crossing a dark coastline toward a single result

Free growth auditNo obligation

See exactly where your growth leaks. Then decide what to fix first.

Our team reviews how customers find you, what they see, and what happens when they call or fill out a form. You get a prioritized list of what is costing you leads and a walkthrough call to go over it, free and with no obligation.

Request my free audit See what we review
  • CostFree
  • Reviewed byPeople, not just tools
  • You receiveWritten summary + call
  • ObligationNone

Six places growth leaks

We follow a customer from the first search to the follow-up after they call, and note every point where the job can slip away.

Search and AI Visibility (SEO, AEO, GEO)

Whether you appear when customers search for your services in your towns, and whether AI assistants and AI Overviews can find and cite you.

  • Rankings for your main services and towns in organic results and the map pack
  • Whether your pages answer the questions buyers actually ask
  • Technical basics: indexing, page titles, structured data, and crawl errors
  • How AI search tools describe your business, and whether they mention you at all
  • Where competitors show up and you do not

What you getA shortlist of the searches you should be winning, where you stand today, and the pages or fixes most likely to move them.

Google Business Profile and Reviews

The profile most local customers see before they ever visit your website, and the reviews that decide whether they call.

  • Primary and secondary categories, services, and service area
  • Hours, photos, and business details compared with your website and directories
  • Review count, rating, recency, and how consistently you respond
  • How you currently ask for reviews, and whether it fits Google’s policies
  • Profile completeness compared with the businesses ranking above you

What you getA profile fix list in priority order and a recommended review request process that stays within Google’s rules.

Website Speed and Conversion

How fast your site loads on a phone and how easy it is for a ready buyer to call, book, or request a quote.

  • Mobile load speed and Core Web Vitals on your key pages
  • Click-to-call, forms, and booking links above the fold on mobile
  • Whether each main service has its own clear page
  • Trust signals: real photos, reviews, licensing, and service area
  • Form length, confirmation messages, and where submissions actually go

What you getThe specific speed and conversion problems on your highest-traffic pages, with the fixes ranked by effort and likely impact.

Lead Response and Call Handling

What happens when a new customer calls during a job, after hours, or on a busy day, and how long a form waits for a reply.

  • Answer coverage during business hours, after hours, and weekends, where you can share call data
  • Voicemail greeting and what a caller is told to expect
  • Response time to a test form submission or inquiry, with your permission
  • Whether missed callers receive a text back
  • Who is responsible for returning calls, and how that is tracked

What you getA plain picture of where leads go unanswered and the options for covering those gaps, from process changes to AI reception.

Follow-Up and CRM

Whether every lead is recorded, followed up until it books or says no, and traced back to the channel that produced it.

  • Where leads are stored today: a CRM, spreadsheets, email, or memory
  • How many follow-up attempts a typical quote or inquiry receives
  • Whether estimates and quotes get automatic reminders
  • Lead source tracking from first contact to booked job
  • Texting setup, including consent and carrier registration where it applies

What you getA map of your current lead flow, the points where leads stall, and what a simpler follow-up process would look like.

Content, Media, and Social Proof

Whether your photos, video, social presence, and project examples show the quality of your work to someone who has never heard of you.

  • Quality and freshness of photos and video on your website and profile
  • Project galleries, before-and-after examples, and case examples
  • Social activity and whether it reflects real jobs and real people
  • Consistency of your name, logo, and message across channels
  • Opportunities for drone, video, or 3D media where it would help buyers decide

What you getA short list of the content and media that would most strengthen trust with new customers, in the order we would produce it.

From request to walkthrough

  1. Step 1

    Request the audit

    Send the short form with your business name, website, city, main service, and the best number to reach you. It takes a couple of minutes.

  2. Step 2

    A quick confirmation

    Someone from our team reaches out to confirm the details, ask what you most want to improve, and ask for any access or data you are comfortable sharing.

  3. Step 3

    We run the review

    We use automated tools for speed and technical checks, then review your search presence, profile, website, and lead response by hand. This typically takes a few business days, depending on volume, and we confirm timing when we confirm your request.

  4. Step 4

    You receive the findings

    You get a written summary of what we found across the six areas, with the issues ranked by how much they are likely costing you and how hard they are to fix.

  5. Step 5

    Walkthrough call

    We go through the findings together, answer questions, and outline what you could fix yourself and where we could help. There is no obligation to hire us.

What you walk away with

  • A written audit summary covering all six areas
  • Your issues ranked by likely impact and effort, so you know what to fix first
  • Notes on where competitors are visible and you are not
  • Specific fixes for your Google Business Profile and key website pages
  • A picture of where calls and form leads go unanswered or stall
  • A walkthrough call with our team to go over the findings

A good fit if you are

  • Local service businesses that get leads but suspect they are losing too many before they become jobs
  • Owners who are paying for marketing and cannot tell which part is working
  • Businesses in the Lowcountry or nationwide that want to show up in Google Maps and AI search answers
  • Teams that miss calls during jobs, after hours, or on busy days
  • Companies planning a new website, CRM, or ad budget that want a clear baseline first

Probably not for you if

  • Businesses looking for a guaranteed ranking or a promised number of leads. We do not make those promises.
  • Companies that only want an automated score with no conversation. A free tool will do that faster.
  • Businesses that are not able to act on recommendations in the next few months, whether on their own or with help.

What is a growth audit?

A growth audit is a review of how a business gets and keeps customers: how it shows up in search and AI answers, what its Google profile and website communicate, and what happens to leads once they call or submit a form. The result is a prioritized list of the gaps most likely costing it revenue.

Most marketing reviews stop at traffic and rankings. Ours also follows the lead after it arrives, because a business that ranks well but misses a third of its calls has a different problem than one nobody can find.

Is the growth audit really free, and what is the catch?

Yes, it is free and there is no obligation to buy anything. The catch, if there is one, is that we hope some businesses will want help fixing what we find. The findings are yours to keep either way, and many of the recommendations can be handled in house or by another provider.

How is this different from an automated SEO audit report?

Automated SEO tools scan pages for technical issues and produce a score. We use some of those tools, but people on our team review the results, check your Google profile, test how you respond to leads, and decide what actually matters for your business. You get a short ranked list instead of hundreds of generic warnings.

What do you need from me for the growth audit?

At minimum, your business name, website, city, main service, and a good phone number. If you are comfortable sharing it, read-only access to Google Search Console, Google Analytics, or call tracking makes the review more accurate. We never need passwords sent by email, and nothing is changed on your accounts.

Request your audit

Tell us where to look first.

Share your website and what feels off. We confirm the details with you before we start, then send the findings and set up the walkthrough.

616 Dogwood Ln, Hardeeville, SC 29927843-547-5515info@coastalsolutionsmedia.com

Free and no obligation. We use your details only to reply to this request.

Growth audit questions

Reviewed by Brian Pierce, President & Chief Architect Updated

Who actually performs the audit?

Our team at Coastal Solutions Media, led by founder Brian Pierce. We use automated tools to gather speed, technical, and visibility data quickly, then review your search presence, profile, website, and lead response by hand. The findings and the walkthrough call come from people who build these systems, not from a generated report.

How long does it take to receive my audit?

Typically within a few business days of confirming your request, though it depends on how many audits are in progress and how much data you share. We confirm the expected timing when we reach out after your request, and we schedule the walkthrough call once the findings are ready.

Will you call or test my business as part of the audit?

Only with your permission. Testing how a call or form is handled is one of the most useful parts of the review, because it shows what a new customer actually experiences. We agree on what we will test, and when, during the confirmation step.

Do you guarantee results if I act on the recommendations?

No. Nobody can honestly guarantee rankings, AI citations, or a number of leads, since search engines and buyer behavior are outside anyone’s control. What we can do is show you where the clearest gaps are and explain why we think fixing them in a certain order is likely to help.

Do I have to be in the Lowcountry?

No. We are based in Hardeeville, SC and know the Hilton Head, Bluffton, Beaufort, and Savannah markets well, but the audit is done remotely, so we work with businesses nationwide. For businesses outside our region, we focus the local search review on your own towns and competitors.

Will you pressure me to sign up for something?

No. The walkthrough call is for going over findings. If you ask what working with us would look like, we will tell you. If you would rather take the list and handle it yourself or with someone else, that is a perfectly good outcome for a free audit.

What kinds of businesses is the audit best suited for?

Local and regional businesses that depend on calls, forms, and bookings: home service trades, contractors, healthcare and wellness practices, professional services, real estate, and hospitality. If most of your customers find you through Google and contact you directly, the six areas we review apply to you.