Scheduling & dispatch
Coordinates appointments, job assignments, and technician or resource allocation across your entire field-service operation.
Powered by Hermes · Operated by Alessa
A digital employee engineered to execute the operational work that lives outside your CRM: scheduling, invoicing, compliance, and the daily tasks that keep your business running with precision.
Not a chatbot. Not another dashboard.
System capabilities
Six connected disciplines. One accountable operating system.
Coordinates appointments, job assignments, and technician or resource allocation across your entire field-service operation.
Runs multi-step operational processes with clear rules, timing, and accountability, no human kickoff required.
Generates invoices, tracks payment status, and follows up on outstanding balances automatically.
Manages license renewals, insurance deadlines, and recurring paperwork without manual tracking.
Keeps connected tools and data synchronized across your CRM, phone system, calendar, and accounting stack.
Turns daily execution into a clear, decision-ready view of business performance.
Connected architecture
Powered by Hermes · Operated by Alessa
CoastaClaw is not a thin wrapper around a chat model. It is a deployed instance of Hermes Agent, an open, model-agnostic AI agent framework designed for durable, multi-step operational work.
Purpose-built skills, tuned prompts, and field-service integrations that turn the general-purpose Hermes engine into a dedicated operations employee.
The autonomous agent loop: observe, reason, act. Manages conversation context, multi-step task execution, and automatic context compression.
Reusable versioned procedures, native tool-calling across 16 toolsets, structured persistent memory, and scheduled background jobs.
18+ providers. Swap the underlying model as the landscape evolves without re-architecting.
CoastaClaw runs on the Hermes Agent runtime, an open, extensible AI agent framework built by Nous Research for durable, multi-step operational work.
Each deployment is assembled from modular skills: reusable, versioned procedures that encode scheduling, invoicing, compliance, and reporting workflows.
Hermes-native tool calling across 16 toolsets lets CoastaClaw read and write to your CRM, calendar, phone system, and accounting stack.
A structured memory layer means CoastaClaw retains context across sessions, jobs, and quarters, no reset, no re-onboarding, no lost state.
Scheduled and event-driven tasks run unattended so follow-ups and renewals never slip.
Model-agnostic underneath: swap the underlying LLM provider across 18+ supported providers without re-architecting your deployment.
Hermes Agent is an open-source AI agent platform from Nous Research. Where a standard chatbot answers one question and exits, Hermes Agent runs as a persistent operational worker: it maintains long-running context, calls external tools across a library of sixteen toolsets, schedules background work through a built-in cron scheduler, and composes reusable procedures called skills into complete business workflows. CoastaClaw is the field-service and trades operations layer deployed on top of that runtime.
Because CoastaClaw inherits the Hermes architecture, every deployment benefits from structured memory, tool calling into your CRM, phone, calendar, and accounting stack, and unattended cron jobs for renewals, follow-ups, and compliance checks. The underlying model is swappable as the LLM landscape evolves.
Deployment tiers
Each deployment is configured around the systems and responsibilities you need covered.
AI Assistant
Focused automation for a defined operational workload.
AI Employee
A complete digital operations role embedded in your business.
AI Workforce
Multiple coordinated AI roles for complex operations.
CoastaClaw is ready for a real assignment.